Last updated: November 2, 2026

Privacy Policy

altRoot Inc. (“altRoot,” “we,” “us,” or “our”) operates altroot.dev and Wingman, a sales enablement app. This Privacy Policy explains how we collect, use, share and protect personal information when you visit our website, join our waitlist, sign in, use Wingman or communicate with us. We refer to the website and Wingman together as the “Services.”

Please read this policy alongside our Terms of Service. Wingman processes information about the person using it and other people taking part in a call. If you use Wingman through an organization, that organization also determines how it uses the Services and the information it provides to us. The choices available to you may depend on your relationship with that organization and applicable law.

1. Information We Collect

We collect information you provide, information generated when you use the Services, and information supplied by sign-in services or your organization.

Information You Provide Directly

The information you provide depends on how you interact with us:

  • Contact and account information: your name, email address and organization when you request access, join the waitlist or sign in. Joining the waiting list is separate from signing in.
  • Business information: information you or your organization provides to configure Wingman, such as your role, products, customers, terminology and the context for your sales conversations.
  • Communications and feedback: messages, attachments, support requests, ratings and notes you send us, including feedback about suggestions shown during calls.

Information We Collect Automatically

Using the Services generates information about their operation and use:

  • Call information: Wingman captures microphone and meeting audio from calls it is used on and processes that audio and the resulting transcripts. Records can include what participants say, suggestions generated by Wingman, related events and your feedback.
  • Technical information: app and operating-system versions, call timing, service responses and diagnostic information about operation or failures. Our hosting service also processes connection information, such as IP addresses and browser information, when handling your requests.
  • Cookies and browser storage: the website uses these to complete sign-in, maintain your session and handle authentication returns. Blocking or clearing them can prevent sign-in from completing or require you to sign in again. We also remember your analytics choice in this browser.
  • Website usage information: pages viewed, referral sources, browser and device information, and whether visitors join the waitlist or download Wingman. We use Google Analytics to understand this activity. We do not send names, email addresses, sign-in tokens, Stytch identifiers, call audio or transcripts to Google Analytics.

We set Google Analytics’ user and event data retention period to 14 months. Aggregated reports may be retained for longer.

Information We Collect from Third Parties

When you use a third-party service to sign in, we receive your name and email address through our authentication provider. We use this information only to sign you in and identify your approved account. It is stored in authentication records and shared with providers that support sign-in. We do not use it for marketing or to analyze your calls.

Your organization may provide your name, email address, approved membership and business information used to set up the Services. These details allow us to connect your access to the appropriate organization.

2. How We Use Your Information

We use information to operate, maintain and improve the Services. The restriction above on information received through third-party sign-in applies throughout this policy. Other information is used for the following purposes:

  • Providing Wingman: transcribing calls, understanding conversational context, and driving talk track direction, as well as collecting feedback.
  • Managing access: administering approved memberships, delivering email sign-in links and making the app available to authorized users.
  • Communicating with you: responding to inquiries, following up on waitlist requests and sharing information about access or the Services.
  • Support and improvement: investigating failures, evaluating suggestion quality and testing improvements. This can involve reviewing call audio, transcripts, suggestions and feedback and processing them with service providers.
  • Security and legal obligations: preventing misuse, investigating unauthorized access, enforcing our terms and responding to lawful requests.

3. How We Share Your Information

We share information in the following circumstances, consistent with the purposes described in this policy:

  • Service providers: we use third-party cloud services to host our workloads, process meeting context, including call audio and transcripts, and evaluate and improve the Services. Information received through third-party sign-in is shared only with providers supporting sign-in.
  • Website analytics: Google processes website usage information for us through Google Analytics. We do not enable Google signals or use Analytics for advertising.
  • Your organization: information associated with an organization's use of Wingman, including its call records and feedback, is held for that organization and may be accessed by people authorized to manage that use.
  • Corporate transactions: information may be disclosed or transferred in connection with a merger, acquisition or sale of our business or assets, subject to applicable protections and the purposes described here.
  • Legal obligations and protection: we may disclose information when required by law or when reasonably necessary to protect rights, investigate misuse or protect the safety of people using the Services or others.
  • At your direction: we may share information when you ask us to do so or give permission for a particular disclosure.

4. Your Privacy Choices

You can contact us using the details below to discuss your information and the choices available to you:

  • Access, correction and deletion: you may request access to personal information, correct inaccurate information or ask us to delete it. We may need to verify your identity and coordinate with your organization. Requests are handled subject to applicable law and any obligations that require us to retain information.
  • Calls: you control when you use the Services and the permissions you grant. Stopping use does not delete information already processed or stored.
  • Browser storage: you can manage cookies and stored website data through your browser. Some sign-in features depend on that storage.
  • Communications: contact us if you no longer want waitlist or promotional messages. We may still send messages needed to respond to you, administer access or meet legal obligations.

5. Security of Your Information

We use safeguards designed to protect personal information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please protect the accounts you use to sign in, keep sign-in links private and tell us if you suspect unauthorized access.

6. Children's Privacy

The Services are intended for business use by adults and are not directed to people under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the Services, contact us using the details below so that we can investigate and take appropriate steps to remove it.

7. Changes to This Privacy Policy

We may update this policy to reflect changes to the Services, our practices or applicable requirements. We will post the revised policy on this page and change the last-updated date. Where applicable law requires additional notice or consent, we will provide that notice or obtain that consent. Please review this page periodically to stay informed about our practices.

8. Contact Us

For questions about this policy or requests concerning personal information, email comms@altroot.dev or write to altRoot Inc., 34 North 7th St, Brooklyn, NY 11249, USA.